Class notes: Usability testing
In preparation for discussing usability testing, we overviewed ALL the research methods mentioned in this class. The summary we came up with looked like this:
1 User Research |
2 Conceptual Design Brainstorm > Prototypes |
3 programming (writing computer code) and implementation |
4 Evaluation |
Field observation Surveys Interviews Cultural Probes, Design probes contextual inquiries ethnographic interviews card sorting Diaries Questionnaires Observation picture cards Case Study Task Analysis Focus Groups |
Co-design Cultural Probes Card Sorting Design probes usability testing focus groups cognitive walkthrough |
Heuristic Evaluation Usability Inspection Cognitive Walkthroughs Usability Testing Think-aloud (^) |
Cognitive Walkthroughs Focus Groups Retrospective think-aloud protocol User Acceptance Test Usability Testing Usability Inspections Heuristic Evaluation Laboratory Usability Testing Field usability testing Questionnaires Observation Exit Interviews |
Formative Research – Forms the creation
Evaluative Research – Evaluates the product
I then gave you more details about usability resting and Website Experience Analysis, as in the slides below:
At this point in the semester, my goal for you is to integrate all the knowledge – put it all together, and see links among the many concepts and methods we have learned. Please use your class reflection blog post to help you do that.