Posts Tagged ‘ cross-channel UX ’

Cross-channel user experiences

I mentioned in class the book Pervasive Information Architecture. See also today’s Alertbox from Jakob Nielsen’s company about The Importance of Consistent Cross-Channel User Experiences.

As most entities communicate with users across different channels – e.g. website, app, kiosks, offline, etc. it is important to design for a consistent and user experience on all channels – same look and feel, and of course, good usability and pleasant user experience across!

Please click through and read the Nielsen column. And if you haven’t subscribed to the Alertbox yet, please do so now, if UX is something you are seriously interested in.

Happy Monday!

Monday everybody hates me