Class notes: Design guidelines firehose part 2

These are the most important ideas from today’s class along with the references where you can learn more about each of them.

  • Affordance – how an object communicates possible/available actions (Norman Design of Everyday Things Ch. 1)
  • Information scent – from Information Foraging Theory
  • Information architecture – see e.g. Pervasive Information Architecture: Designing Cross-Channel User Experiences
  • Mental Models (Cooper About Face 3 Ch. 2)
  • How to use Card Sorting to understand users’ mental models and build an information architecture (see Measuring the User Experience Ch. 9)
  • Controls – 4 types: Imperative, Selection, Entry, and Display. These can look and behave differently on different platforms. It is important to learn their grammar for each platform and not reinvent the wheel or make it square! (Cooper About Face 3 Ch. 21)
  • Excise – any work that the user does that is not task related; it is meant to serve the machine’s needs (Cooper About Face 3 Ch. 11)

The slides I used in class are below:

Please remember to write less on your blog this week and spend some time catching up with class mates’ blog posts.

For your class reflection, please consider what you will do with this information, and what is your plan for assimilating the firehose.

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    • Karthik Sukumar
    • October 16th, 2013

    Thank you for posting the slides Dr. V!

  1. Thank you Dr.V, have a good weekend~.
    Question: so,the “Designing with the mind in mind” is design guidelines firehose part 1?

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