Reading guidance for Oct 3, 2012 readings

Please read the Cooper chapter first, for an overview of the topic, and the UXB chapter second, for detailed how-to information. Cooper will provide the context you need to better understand the UXB chapter.

As you do the readings for Oct 3, please focus on finding answers to these questions:

  • What are the goals of user research?
    • Why conduct it?
    • What kinds of information do we want to find out?
  • What are some available tools (research methods) for conducting user research?
  • What kinds of data can we collect? What counts as data?
  • What are some big mistakes (pitfalls) to avoid when conducting user research?
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